Business Travel
Our phone lines are open 24/7 and Out of Hours calls are answered by Day Office staff Emails are monitored daily from 8am to 10pm We hold IATA, ABTA and ATOL Licences 2024 marks 30 years in business
provides us with access to discounted fares in all classes of travel
Worldwide booking for all grades of hotels with special rates at selected chains
Full range of Eurostar fares
Full range of National Rail fares
All major car hire companies represented with bill-back facility or prepaid rates
FAQs
“How financially secure are my travel arrangements?”
We are members of IATA, ABTA and also hold an ATOL (Air Travel Organiser's Licence) which therefore gives you full financial security when booking with us.
“What number do I call Out of Hours?”
Phone lines are diverted Out of Hours to Day Office staff mobiles, there is no separate number to call i.e. our main number 020 7437 3601 answers 24/7.
“Why is the trip locator given to me not working?”
The surname you input must match exactly what's in the booking. There are no spaces, apostrophes or hyphens permitted on the booking system e.g. O’Connor should be input as OConnor. Neither the surname nor trip locator are case sensitive.
“Why is Online Check-in not working?”Online check-in is not a guaranteed service, the airline may decide to take direct control of the process and handle check-in at the airport. There are a number of reasons why online check-in might not work, some are listed below:
- Online check-in is not yet open. There is no industry standard for when online check-in opens and closes, it is at the discretion of each airline e.g. BA opens 24 hours prior to departure whereas Emirates opens 48 hours prior.
- The flight is heavily booked or overbooked so the airline has decided to close online check-in and handle check-in at the airport.
- For online check-in you must use the Airline Reference we send you or as shown on trip locator i.e. our trip locator should not be used for online check-in.
- You have a provisional reservation in place but e-ticket has not yet been issued.
For Passport and Visa assistance we refer our clients to CIBT Visas or Regent Visas
“Do I need any health advice for my destination?”Please visit GOV.UK
“How safe is the place I am travelling to?”Please visit GOV.UK
